Privacy policy

Last updated: May 17, 2025

This Privacy Policy describes how lapetitemortstudio (hereinafter referred to as the “Site”, “we”, or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase at lapetitemortstudio.com (the “Site”), or otherwise communicate with us regarding the Site (collectively referred to as the “Services”). For the purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree that your information will be collected, used, and disclosed as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required under applicable law.

Collection and Use of Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users and others.

Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The term “personal information” refers to information that identifies or describes you individually, as well as information that can be linked or associated with you. The sections below describe the categories and specific types of personal information we collect.

Information You Provide Directly
Information you provide directly through our Services may include:

• Contact details: such as your name, address, phone number, and email.

• Order information: such as your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information: such as your username, password, security questions, and other information used for account security.

• Customer service information: such as details you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to provide certain personal information. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Automatically
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). This may include information about how you access and use our Site and your account, including device information, browser information, network connection data, IP address, and other details about your interactions with the Services. We may use cookies, pixels, and similar technologies (“Cookies”) to collect this data.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

• Companies supporting our Site and Services, like Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payments, fulfill your orders, and provide the products or services you requested as part of our contract with you.

When you visit our Site, open or click on emails from us, or interact with our Services or ads, we or our partners may collect certain information using online tracking technologies such as pixels, web beacons, SDKs, external libraries, and cookies.

All information obtained from third parties will be treated in accordance with this Privacy Policy. Please also refer to the section “Third-Party Websites and Links”.

Use of Your Personal Information

• Provision of Services and Products: We use your personal information to provide the Services and fulfill our contract with you, including processing your payments, fulfilling orders, sending account or purchase-related notifications, managing your account, organizing shipments, and facilitating returns or exchanges.

• Marketing and Advertising: We may use your personal information for promotional and marketing purposes, such as sending you promotional, advertising, and marketing communications via email, text message, or postal mail, and displaying product or service ads. This may include using your personal information to better tailor the Services and advertising on our Site and third-party sites.

• Security and Fraud Prevention: We use your personal information to detect, investigate, and address potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend not sharing your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately.

• Communications and Service Improvement: We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship.

Cookies
Like many websites, our Site uses Cookies. For specific information about the Cookies used in connection with our Shopify store, please see https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), for reporting and analytics, and to better understand user interaction with the Services (in our legitimate interest of managing, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalize the services, products, and advertising on our Site and others.

Most browsers accept Cookies by default, but you can set your browser to delete or reject Cookies through your browser settings. Please note that deleting or blocking Cookies may negatively impact your user experience and cause some features and functions of the Services to not work properly or become unavailable. Blocking Cookies may also not completely prevent information sharing with third parties, such as our advertising partners.

Disclosure of Your Personal Information
We may disclose your personal information to third parties under certain circumstances for contractual purposes, legitimate interests, or other reasons as described in this Privacy Policy. Such circumstances include:

• With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).

• With business and marketing partners to provide advertising and services to you. These partners will use your information in accordance with their own privacy policies.

• When you instruct, request, or otherwise consent to our disclosure of certain information to third parties, such as for product deliveries or social media widget integrations.

• With our affiliates or otherwise within our corporate group, in our legitimate interest to operate a successful business.

• In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas or similar legal requests), enforce applicable terms of service, and protect or defend the Services and our rights, those of our users, and others.

We disclose the following categories of personal and sensitive personal information for the purposes described above:

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

User-Generated Content
The Services may allow you to post product reviews or other user-generated content. If you choose to submit user-generated content in any public area of the Services, such content will be public and accessible to anyone.

We do not control who will have access to information you choose to make available to others. We cannot guarantee that those who access such information will respect or protect your privacy. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any data you disclose to or receive from third parties.

Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and terms and conditions. We are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public sites, including external social media platforms, may also be visible to other users and third parties, without limitation regarding its use. The inclusion of such links does not imply endorsement of the linked content or its operators, unless disclosed within the Services.

Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, please contact us using the contact details below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined under applicable law) personal information of users under the age of 16.

Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Also, information you transmit to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

The retention period of your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances, allowing us to deny your request where permitted by law.

• Right to Access/Know: You may have the right to request access to the personal information we hold about you, including how we use and share it.

• Right to Deletion: You may have the right to request deletion of your personal information.

• Right to Correction: You may have the right to request correction of inaccurate personal information we hold about you.

• Right to Data Portability: You may have the right to receive a copy of your personal information and request its transfer to a third party, in certain cases.

• Restriction of Processing: You may have the right to request that we stop or restrict the processing of your personal information.

• Withdrawal of Consent: Where we rely on your consent to process personal information, you may have the right to withdraw your consent.

• Appeal: You may have the right to appeal our decision if we decline to act on your request.

Managing Communication Preferences
We may send you promotional emails. You can opt out at any time by clicking the unsubscribe link in those emails. Even if you unsubscribe, we may still send non-promotional emails, such as those related to your account or orders.

You may exercise any of these rights as indicated on our Site or by contacting us using the details below.

We will not discriminate against you for exercising any of your rights. We may need to collect information to verify your identity, such as your email address or account details, before providing a response. Under applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof that you have authorized the agent and ask you to verify your identity directly with us. We will respond to your request promptly as required by law.

Complaints
If you have a complaint about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or file a complaint with your local data protection authority.

International Users
We may transfer, store, and process your personal information outside your country of residence. Your personal information may be processed by our staff and third-party service providers and partners in other countries.

If we transfer your personal information from Europe, we will use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the UK authority, unless the data is transferred to countries providing adequate protection.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you want to exercise any of your rights, you can call us, email us at la-petite-mort@outlook.com, or contact us by mail at Carrera 45 #31-274, Medellín, ANT, 050015, CO.